Job Class: Workforce Development Representative

Agency: Department of Employment and Economic Development

• Job ID : 76760

• Location : Burnsville

• Telework Eligible : Yes, may be eligible to telework up to two (2) days per week.

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 05/23/2022.

• Date Posted : 05/17/2024

• Closing Date : 05/31/2024

• Hiring Agency/Seniority Unit : Employ & Econ Development Dept / Employ & Economic Dev-MAPE

• Division/Unit : Workforce Development / WFD Job Seeker SVS Field Op X

• Work Shift/Work Hours : Day Shift, 8:00am to 4:30pm

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $24.20 - $35.13 / hourly; $50,529 - $73,351 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is located in Burnsville, MN.

The Workforce Development Representative position exists to provide Career Services and CareerForce information to job seekers through orientations, group instruction, and one-on-one assistance with a priority on serving Unemployment Insurance Applicants through re-employment calling and follow up assistance.

A successful candidate will be required to:

• Periodically staff the Career Lab / Information Desk as assigned during the work week.

• Conduct calls to Unemployment Insurance applicants to inform them of CareerForce services and offer career guidance.

• Conduct calls to Supplemental Nutrition Assistance Program recipients to inform them of CareerForce services and offer career guidance.

The purpose of this position is to:

• Provide Basic Career Services and CareerForce information to job seekers through one-on-one appointments and group instruction (with a priority on serving Unemployment Insurance Applicants).

• Assist job seekers in making informed career choices.

• Conduct outreach activities to increase awareness of all programs and services available from the CareerForce System.

• Provide career guidance and resources to job seekers in the service delivery area.

• Provide training on how to seek employment through Job Search classes, Resume Writing classes, and other employment-related workshops.

• Inform job seekers of technical resources to ensure they have access to tools to assist in securing appropriate employment.

• Assist businesses in accessing available services through CareerForce.

• Inform businesses of technical resources to ensure they have access to tools and information to successfully recruit and retain employees.

As a Workforce Development Representative, you will contribute to building a positive internal culture that makes DEED an extraordinary place to work. If you want to make an impact and

help people create possibilities, come and be a part of our amazing team!

This posting may be used to fill multiple positions.

Minimum Qualifications

To receive credit for your education and experience, your resume should clearly describe how you meet each minimum and preferred qualification listed, including dates of employment.

Bachelor's degree in Education, Social Work, Human Services, Counseling, or other closely related field as determined by the agency.

OR

One (1) year of experience in a role providing employment and training services, case management, or a similar role as determined by the agency.

Applicants that meet the above minimum qualification will be further evaluated on the following:

Skill in:

• Developmentandpresentationofworkshopsforadultcareerseekers,tobeoffered virtual and in person.

• Organizationtomanage,track,andreportexpenses,financialtransactionsusing Microsoft Office Suite including Outlook, Word, and Excel to track expenses.

Communication skills to:

• Connect career seekers to work force training opportunities to advance skills.

Ability to:

• Form and grow connections with community partners such as educational institutions,employers,andsupportiveservicestoassistcareerseekersingaining employment.

• Adapt to changing work priorities and goals.

Preferred Qualifications

Bachelor's degree in Education, Social Work, Human Services, Counseling, or other closely related field as determined by the agency AND one (1) year of related work experience.

Experience:

• UsingWorkForceOne,CareerForceMN.com,Minnesotaworks.net,SharePoint, Microsoft Teams and WebEx.

• Providing career guidance and coaching.

Skill communicating in a secondary language.

Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

This position requires successful completion of the following:

Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this position, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance and education. It includes contact with the applicant's current and/or former employers.

A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment.

When the position requires travel and the applicant drives a state owned or leased vehicle, a driver's license record check will be conducted.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.