Chargeback Analyst

Print (https://www.governmentjobs.com/careers/indianapolis/jobs/newprint/4465493)

Apply



Chargeback Analyst

Salary

$56,647.00 Annually

Location

City County Building, IN

Job Type

Full Time

Job Number

08334

Department

Information Services Agency

Opening Date

04/10/2024

Closing Date

7/10/2024 11:59 PM Eastern

• Description

• Benefits

Position Summary

The purpose and mission of the Information Services Agency provides information technology services to the city and county. It helps each of the city and county agencies and departments achieve their mission through technology solutions. Information Services Agency aligns its objectives with the business of city and county partners to provide accessible and reliable services to local citizens, businesses, and visitors. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.

Job Summary

This position is responsible for management and oversight of the ISA chargeback process and will partner closely with all City-County Departments, Offices, and Agencies. The incumbent is responsible for providing these services in a timely manner as established by policy and law. This position works under general supervision conducting broad and complex assignments requiring comprehensive knowledge in a specialized area of the department. The incumbent will be responsible for informing new policies and procedures to provide continuous improvement to the chargeback process. This position reports to CFO.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Responsibilities

• Manages and coordinates the entire chargeback process life cycle

• Makes recommendation to the CFO regarding policies and standard operating procedures that inform change to make chargeback process more efficient

• Acts as a liaison between ISA and agency partners to provide general information and/or direction on the chargeback process

• Collects data from multiple technology platforms in order to build an accurate chargeback database

• Updates, maintains, and monitors spreadsheets, databases, and invoices for discrepancies

• Prepares documentation for chargeback to present to agency partners (departments, offices, and agencies)

• Maintains the chargeback software, files, documentation, etc.

• Responds to and escalates chargeback questions and issues

• Notifies appropriate staff on chargeback problems and concerns

• Supports finance division staff on various projects

• Supports front office operations, when necessary

• Must maintain confidentiality at all times

• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time

Qualifications

Associate degree in Finance, Accounting, Business, or related subjects, or four (4) years' prior work-related (accounting or finance) experience is required. One (1) year of related experience maybe substituted for each year of formal education or a combination of training and experience to equal six (6) years. Basic bookkeeping, computer, and math skills are required. Knowledge of spreadsheet and specialized accounting software is required. Effective project management skills are required. Applicants must have the ability to assist customers in a professional and courteous manner, whether it's face-to-face, by email, or over the telephone. The position requires attention to detail and candidates must be able to type, create, and edit reports as needed, and communicate effectively, both orally and in writing. All activities must comply with state and federal law.

Preferred Job Requirements and Qualifications

Bachelor’s Degree in Accounting, Finance, Business or a related preferred. Experience with PeopleSoft is preferred. Four years of experience in any accounting or financial office is preferred. Information Technology experience specific to accounting, finance, or business is preferred.