Are you…

Interested in working for an international and diverse company?

Interested in developing your career in a leading packaging and printing industry?

Looking for a friendly and supporting team?

If so, read on!

Esko (https://www.esko.com/en/company/about-esko) , a Veralto company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters to provide the most innovative, integrated platform and comprehensive portfolio of tools that intelligently digitize, connect, automate, and accelerate the concept to market processes for every packaged product.

You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.

We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.

The Global Customer Success Manager is responsible for protecting the revenue, relationship and product adoption for Esko’s top tier customers, and growing the business profitably. Real Customer Success is about building trust to drive tangible business results valued by the customer and Esko. You have the best customer management and business consultancy skills around. You’re passionate about engaging your customers and helping them achieve value. You have impeccable relational and project skills and enjoy being a customer champion. You seek out continuous opportunities to improve and drive forward future growth opportunities to strength the depth of relationship and commercial value of your account portfolio. The role is based remotely (with EMEA.)

In this role, a typical day will look like:

• Fostering a strategic relationship, including adoption, retention and satisfaction.

• Establishing a trusted / strategic advisor relationship to drive continued customer value.

• Establishing passionate customer champions and power users to act as Esko advocates. within the customer, driving up adoption and engagement.

• Working with customers to establish clear goals to drive customer desired outcomes.

• Developing upsell / cross-sell opportunities in conjunction with sales colleagues.

• Working as part of cross functional teams to champion the customer needs within Esko.

The essential requirements of the job include:

• 5+ years of relevant experience in customer success / account management.

• You’re driven: No one needs to push you to excel; it’s just who you are.

• You’re motivated by successful customers and strong relationships .

• Knowledge of enterprise client management.

• Background in graphic design or print and packing industry preferred.

At Esko (https://jobs.veralto.com/global/en/esko) , a Veralto Company (https://www.veralto.com/who-we-are/) , innovation comes in every color and never in the same package. Join Esko and see how diversity of people and thought fuels a career journey like no other. Create unique technology solutions for the packaging value chain, bring new ideas to life, make and influence decisions, and experience career growth, rewards, and recognition in our global Packaging & Color organizations.

Esko is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.